Frequently Asked Questions

Fogging indicates the seal of your insulated glass unit (IGU) has failed, allowing moisture between the panes. At Glass and Door Guys, we replace the entire sealed unit because once the factory seal breaks, the insulating gas is gone.

If your window frames are structurally sound but the glass is cracked or outdated, reglazing is a cost-effective alternative. Glass and Door Guys recommends this to extend the life of your existing frames while restoring the window's clarity and safety.

Tempered glass is heat-treated to be four times stronger and breaks into small, blunt cubes rather than jagged shards. Our technicians use tempered glass for doors and low-reaching windows to meet safety codes and prevent serious injury during accidents.

Most storefront projects involve measuring, ordering custom-cut safety glass, and professional installation. Our experience at Glass and Door Guys shows that while standard repairs are quick, custom architectural glass typically requires a 7-10 business day turnaround for precision fabrication.

This is usually caused by worn tandem rollers or debris in the aluminum tracks. We perform specialized door repairs to replace hardware and realign the door, ensuring it glides smoothly without damaging the threshold or the glass frame.

Pricing depends on glass thickness, the type of safety glazing required, and the framing material, such as aluminum. Glass and Door Guys provides competitive pricing by focusing on specific hardware needs and precise measurements to avoid wasted materials.

We carefully remove the old glass and dried putty from your existing frame, clean the "bed," and install a new pane with fresh glazing compound. This creates a weather-tight seal that restores the window's integrity without the mess of construction.

To maintain high-quality results and technician safety, we do not offer 24/7 emergency services. By operating during standard hours, Glass and Door Guys ensures we have full access to our fabrication tools and specialized inventory for a permanent fix.

Aluminum offers superior durability and moisture resistance compared to wood or vinyl, which is vital for high-traffic storefronts. We recommend aluminum for commercial doors because it maintains its structural integrity under the stress of constant opening and closing.

If the glass is fine but the window won't lock or stay open, a hardware replacement is the best move. We stock various balances, locks, and hinges to restore functionality to your residential windows at a fraction of the replacement cost.